Cookie Policy

1 Personal Data

On our website, rafinor.com/en/ (referred to as “the Website”), we do not automatically collect information about users (referred to as “Website Users”), except for the information collected through cookies and similar technologies.

2 What are Cookies and Similar Technologies?

Cookies are small text files stored on the User’s device (e.g., computer, tablet, or smartphone, referred to as the “Device”) that allow user identification through web applications. Most websites use cookies, especially e-commerce sites. For instance, a cookie enables an online store application to recognize the User’s Device and track the shopping cart. Without cookies saved on the device, the application would “forget” the cart's contents when revisiting the store. Cookies may also be used for marketing purposes.

3 Who places cookies?

The entity placing cookies on the User’s Device and accessing the data is the Website operator – Rafinor SRL, located at B-Dul Mărăști Nr 65 – 67, Sector 1 – Bucharest.

4 Who uses Cookies and for how long?

Cookies are used by Rafinor SRL, and we share information about site usage with social, advertising, and analytics partners, such as Google and Facebook, who may combine this data with other information obtained from the User.

The lifespan of a cookie can vary significantly depending on its purpose. Some cookies are used solely during a single session (session cookies) and are no longer retained once the User leaves the Website, while others are stored and reused each time the User returns to the Website (permanent cookies). However, cookies can be deleted by a User at any time through browser settings.

5 What are Third-Party Cookies?

Certain website content may be provided by third parties/suppliers (e.g., a video, an advertisement, a chat application, etc.). These third parties may also place cookies on the site, referred to as “third-party cookies” because they are not placed by the site owner. Third-party providers must also comply with applicable laws and the site owner’s privacy policies.

6 Purposes of using Cookies

Cookies are used for:

  • Maintaining the User’s session (e.g., to avoid re-entering login details);
  • Managing the shopping cart;
  • Optimizing the Website experience, including tailoring content to the User’s preferences.

7 Traffic analysis: We use cookies to analyze site traffic, measure the popularity of pages and content, and improve the structure and content of the Website.

8 Behavioral advertising: Cookies help create behavior profiles for personalized advertising and newsletter content, including on platforms like Facebook and Google.

9 Personal Data Controller: Rafinor SRL is the controller of data collected through cookies. Data is processed to facilitate access to content, for statistical analysis, and for marketing purposes, including ad personalization (with the User’s consent).

10 Personal Data Processing

Rafinor processes personal data collected through cookies for:

a) Service purposes, to facilitate Website access (based on Art. 6 (1) (f) of the GDPR – Rafinor’s legitimate interest in improving user experience);

b) Analytical and statistical purposes to enhance Website functionality and content;

c) Marketing purposes, including behavioral advertising, based on the User’s consent;

d) Establishing and defending Rafinor’s rights.

11 Security and Privacy

Cookies are simple text files that do not contain executable code, meaning they cannot self-run or replicate. However, they can be misused, as they store data about the User’s preferences and history, potentially being associated with spyware activities. Most anti-spyware programs detect and remove such cookies.

Most browsers include privacy settings that allow cookie configuration. For data protection, it is essential to use encrypted channels, especially on unsecured networks, to prevent attackers from intercepting information.

12 Data retention period: Personal data used for marketing purposes is stored until the User withdraws consent or objects, while other data is retained for 5 years.

13 Automated processing and profiling: Data collected through cookies may be used to profile Users for behavioral advertising but without automated decisions that produce legal effects for the User.

14 User rights: Users have the right to access, rectify, delete data, limit processing, object, and request data portability.

15 Right to object: Users can object to data processing for marketing or profiling purposes for reasons related to their specific situation.

16 Managing Cookies: We hope this clarifies the purposes of using cookies, encouraging Users to agree to their storage on the Device. Users can modify their browser cookie settings at any time to block automatic storage or receive notifications for each cookie placement.